30 Great Portland St, London W1W 8QU, UK
I have just visited your shop at 30 great portland street. I couldn't find the device i was looking for. But Vish has been quite helpful. Showed me how to reset my old device. Six star. Thank you Vish. Definitely will visit your store again.
Amazing staff with great knowledge. Vish and Sarah were very helpful and kind :) they also have such a big range of products
What is the difference between an online shop and a brick-and-mortar shop? Online is cheaper, but you don't get personal advice. Of course it would be better to get a good advice. Now I've been recommended an Oxva VPrime device that costs 80% more than online. But what a useless thing. Such rubbish. And if I had looked online beforehand, I would have seen all those "1 star, don't buy" reviews. After just 24 hours, the 0.2 ohm cartridge tastes burnt. The 0.6 ohm part only allows a maximum of 25 watts. At least five times I've had the message "no cartridge available" and I have to constantly readjust the Airflow Control because it keeps changing. The rubber broke off the third time I tried to refill the device. It smell burnt after 20 ml 3% pure Tobacco Aroma in an 70:30 liquid
I chose this shop solely because it is close to my home, but unfortunately the experience has been very disappointing. I purchased two refills advertised as 15,000 puffs each, yet both lasted only about a week. I decided to give it another try and bought another 15,000 puff refill, but this one lasted only three days. When I returned to address the issue, the seller looked at me with complete disregard and showed no willingness to help. Instead, he attempted to sell me a vape with fewer than 15,000 puffs for the same price. This level of customer service is unacceptable. When I used to purchase refills from another shop, they consistently lasted about two weeks each, so the quality here is clearly lacking. Between the poor product reliability and dismissive attitude, I cannot recommend this store. Please do yourself a favour and go to an off license, get a 1k puffs vape, it will last you way longer than what this people are selling for triple the price. Avoid at all costs.
Never done a review before but so surprised by here I decided to i visited on 7/2/26 1st Matthew was super helpful when they didn't have my normal nic salt and the menu made it easier then most shops i go were they have to read out everything 2nd for central London they are not super over priced yes more expensive than shops in the out parts of London but I expected to pay way more then I did 3rd there own brand salts are really good (thanks Matthew for pointing me towards them)
Located in London W1W 8QU